me 777 Casino Privacy Policy

1. Introduction

1.1 me 777 Casino is committed to protecting the privacy and personal data of all players who use the me 777 platform. This Privacy Policy has been prepared in accordance with the Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations.

1.2 This Privacy Policy applies to all personal data collected by me 777 through the me 777 website, mobile platform, customer support channels, and any other touchpoints through which you interact with the me 777 Service.

1.3 By accessing or using the me 777 platform, you consent to the collection, use, and processing of your personal data as described in this Privacy Policy. If you do not agree with any part of this Policy, you should discontinue use of the Service.

1.4 This Privacy Policy should be read alongside the me 777 Terms and Conditions, which govern your use of the platform. Capitalized terms not defined in this Policy have the meanings given to them in the Terms and Conditions.

2. Data Controller

2.1 For the purposes of the Data Privacy Act of 2012, me 777 Casino is the personal information controller in respect of the personal data collected through the me 777 platform.

2.2 As the personal information controller, me 777 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable data protection law.

2.3 If you have any questions or concerns about how me 777 handles your personal data, you may contact our Data Protection Officer using the contact details provided in Section 14 of this Policy.

3. Personal Data We Collect

3.1 me 777 collects the following categories of personal data:

3.1.1 Registration and Identity Data

• Full legal name;
• Date of birth (to verify the 21+ age requirement);
• Gender;
• Nationality and country of residence;
• Government-issued ID number (e.g., PhilSys ID, passport, driver's license, UMID);
• Username and password (stored in encrypted form).

3.1.2 Contact Data

• Email address;
• Philippine mobile number;
• Residential address (city, province, postal code).

3.1.3 Financial Data

• GCash or PayMaya account details (mobile number associated with the e-wallet);
• Bank account details (for BPI, BDO, Metrobank, or other bank transfers);
• Transaction history, including deposit and withdrawal records;
• Account balance information.

3.1.4 Gaming and Behavioral Data

• Game history, including games played, wagers placed, and outcomes;
• Session duration and login timestamps;
• Bonus and promotion usage history;
• Responsible gaming tool settings (deposit limits, self-exclusion status).

3.1.5 Technical Data

• IP address;
• Device type, operating system, and browser information;
• Cookie identifiers and session tokens;
• Geolocation data (country/region level, derived from IP address).

3.1.6 Communications Data

• Records of communications with the me 777 customer support team, including live chat transcripts and email correspondence;
• Feedback and survey responses submitted through the platform.

4. How We Collect Your Data

4.1 Directly from You. me 777 collects personal data that you provide directly when you register an account, complete identity verification, make a deposit or withdrawal, contact customer support, or participate in promotions.

4.2 Automatically. When you use the me 777 platform, certain technical data is collected automatically through cookies, log files, and similar tracking technologies. This includes your IP address, device information, and browsing behavior on the platform.

4.3 From Third Parties. me 777 may receive personal data from third-party service providers, including:

• Identity verification and KYC providers, who confirm the authenticity of documents you submit;
• Payment processors (such as GCash, PayMaya, and banking partners), who provide transaction confirmation data;
• Fraud detection and anti-money laundering screening services.

4.4 From Public Sources. In limited circumstances, me 777 may collect data from publicly available sources, such as government databases, for the purpose of identity verification or fraud prevention.

5. How We Use Your Personal Data

5.1 me 777 uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your me 777 account, including processing your registration and verifying your identity;
• Service Delivery: To provide access to games, process deposits and withdrawals, and deliver the features of the me 777 platform;
• Age Verification: To verify that you meet the 21-year minimum age requirement under Philippine law;
• KYC and AML Compliance: To conduct Know Your Customer checks and comply with anti-money laundering obligations under Philippine law;
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other payment methods;
• Customer Support: To respond to your inquiries, resolve disputes, and provide assistance through our 24/7 support team;
• Promotions and Bonuses: To administer bonuses, free spins, and other promotional offers you have opted into;
• Responsible Gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits and self-exclusion;
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, cheating, and other prohibited conduct;
• Legal Compliance: To comply with applicable Philippine laws and regulations, including reporting obligations to regulatory authorities;
• Platform Improvement: To analyze usage patterns and improve the features, performance, and user experience of the me 777 platform.

6. Legal Basis for Processing

6.1 me 777 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Consent: Where you have given your explicit consent to the processing of your personal data for a specific purpose, such as receiving promotional communications;
• Contractual Necessity: Where processing is necessary to perform the contract between you and me 777 (i.e., the Terms and Conditions), including account management, payment processing, and service delivery;
• Legal Obligation: Where processing is necessary to comply with a legal obligation applicable to me 777, including KYC/AML requirements, age verification, and regulatory reporting;
• Legitimate Interests: Where processing is necessary for the legitimate interests of me 777, such as fraud prevention, platform security, and improving the Service, provided that such interests are not overridden by your rights and interests.

7. Data Sharing and Disclosure

7.1 me 777 does not sell, rent, or trade your personal data to third parties for marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

7.1.1 Service Providers

me 777 engages trusted third-party service providers to assist in operating the platform. These include identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud detection services, cloud hosting providers, and customer support technology providers. All service providers are contractually required to process your data only on our instructions and in accordance with applicable data protection law.

7.1.2 Regulatory and Law Enforcement Authorities

me 777 may disclose your personal data to Philippine regulatory authorities, law enforcement agencies, or other government bodies where required by law or where we have a good-faith belief that disclosure is necessary to comply with a legal obligation, protect the rights or safety of me 777 or others, or investigate suspected fraud or illegal activity. This includes reporting obligations to the Anti-Money Laundering Council (AMLC) where applicable.

7.1.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of me 777's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.

7.1.4 With Your Consent

me 777 may share your personal data with other third parties where you have given your explicit consent to such sharing.

8. Cookies and Tracking Technologies

8.1 me 777 uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit the me 777 website. Cookies allow us to recognize your device, maintain your session, and remember your preferences.

8.2 me 777 uses the following categories of cookies:

• Strictly Necessary Cookies: These cookies are essential for the platform to function. They enable core features such as account login, session management, and security. These cookies cannot be disabled.
• Functional Cookies: These cookies remember your preferences and settings, such as your preferred language and display options, to provide a more personalized experience.
• Analytics Cookies: These cookies collect anonymized information about how players use the me 777 platform, such as which pages are visited most frequently. This data helps us improve the platform's performance and usability.
• Security Cookies: These cookies help detect and prevent fraudulent activity, unauthorized access, and other security threats on the platform.

8.3 You can control the use of non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the me 777 platform. Strictly necessary cookies cannot be disabled as they are required for the platform to operate.

8.4 me 777 does not use cookies to serve third-party advertising or to track your activity across other websites.

9. Data Retention

9.1 me 777 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting requirements.

9.2 The following general retention periods apply:

• Account Data: Retained for the duration of your account and for a period of five (5) years following account closure, in accordance with applicable AML and regulatory requirements;
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations;
• KYC Documents: Retained for a minimum of five (5) years following the end of the business relationship;
• Customer Support Records: Retained for three (3) years from the date of the last interaction;
• Technical and Log Data: Retained for up to twelve (12) months from the date of collection.

9.3 Where personal data is no longer required for any of the purposes described in this Policy and no legal obligation requires its retention, me 777 will securely delete or anonymize the data.

10. Data Security

10.1 me 777 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the me 777 platform;
• Encryption of sensitive data at rest, including passwords and financial information;
• Role-based access controls limiting access to personal data to authorized personnel only;
• Regular security assessments and vulnerability testing of the platform;
• Secure data center infrastructure with physical access controls.

10.2 While me 777 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. me 777 cannot guarantee the absolute security of your data. You are responsible for maintaining the security of your me 777 login credentials.

10.3 Data Breach Notification. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, me 777 will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations.

11. Your Data Privacy Rights

11.1 Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by me 777:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed. This Privacy Policy fulfills that obligation.
• Right of Access: You have the right to request a copy of the personal data that me 777 holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data that me 777 holds about you.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal obligations that require its retention.
• Right to Object: You have the right to object to the processing of your personal data where that processing is based on legitimate interests, including profiling for direct marketing purposes.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe that me 777 has processed your personal data in violation of the Data Privacy Act of 2012.

11.2 To exercise any of the rights listed above, please contact the me 777 Data Protection Officer using the contact details in Section 14. me 777 will respond to your request within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, and you will be notified accordingly.

11.3 me 777 may need to verify your identity before processing certain requests to ensure that personal data is not disclosed to unauthorized individuals.

12. Children's Privacy and Age Restriction

12.1 The me 777 platform is strictly intended for individuals who are 21 years of age or older. me 777 does not knowingly collect personal data from individuals under the age of 21.

12.2 If me 777 becomes aware that personal data has been collected from an individual under the age of 21, the account will be suspended immediately, the data will be deleted, and any associated funds will be handled in accordance with applicable law.

12.3 If you are a parent or guardian and believe that your child has registered on the me 777 platform, please contact our support team immediately so that we can take appropriate action.

13. Changes to This Privacy Policy

13.1 me 777 reserves the right to update or modify this Privacy Policy at any time. When material changes are made, me 777 will notify registered players via email or an in-platform notification prior to the changes taking effect.

13.2 The updated Privacy Policy will be published on this page with a revised "Last Updated" date. Your continued use of the me 777 platform after the publication of any changes constitutes your acceptance of the revised Privacy Policy.

13.3 If you do not agree with any changes to this Privacy Policy, you should stop using the platform and may request account closure in accordance with the Terms and Conditions.

14. Contact and Data Protection Officer

14.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by me 777, please contact our Data Protection Officer.

14.2 You may reach the me 777 Data Protection Officer at the following email address (plain text — not a clickable link):

14.3 You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have been violated. Information about the NPC and how to file a complaint is available through official Philippine government channels.

14.4 For questions about responsible gaming or to access self-exclusion tools, please visit our Responsible Gaming page. For general platform questions, visit our FAQ page.